Roofing FAQs

Your Roofing Questions Answered

Helpful answers to some of the most common questions about our roofing services, quotations and workmanship.

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Frequently Asked Roofing Questions

Find answers to some of the most common questions about our roofing services, quotations, repairs, replacements and the way we work. If you cannot find the information you need, get in touch with Global Roof Care and our team will be happy to help.

Roof Repairs

What types of roof repairs do you carry out? +
We repair leaking roofs, damaged tiles, slipped slates, storm damage, flashing problems and many other common roofing faults.
Can you repair a roof without replacing the whole roof? +
Yes. Where the roof is otherwise in reasonable condition, a targeted repair can often solve the problem without the need for a full replacement.
How quickly should a leaking roof be repaired? +
Roof leaks should be investigated as soon as possible to reduce the risk of further damage to the roof structure, insulation and internal finishes.

General Roofing

What general roofing services do you provide? +
We provide a wide range of roofing services including repairs, maintenance, new roofs, roof replacements, flat roofing, guttering and chimney work.
Do you work on both pitched and flat roofs? +
Yes. We work on a variety of pitched and flat roofing systems and can recommend the most suitable solution for your property.
Can you inspect my roof before recommending work? +
Yes. We can inspect the condition of your roof, identify any issues and explain the work that may be required.

Flat Roofing

What types of flat roofing do you install? +
We install and repair modern flat roofing systems designed to provide reliable, long-lasting weather protection.
How long does a flat roof last? +
The lifespan depends on the roofing system, quality of installation and maintenance, but modern flat roofs can provide many years of dependable service.
Can an existing flat roof be repaired? +
In many cases, yes. We can assess the condition of the roof and advise whether a repair or replacement is the most appropriate option.

New Roof

When might I need a new roof? +
A new roof may be required where the existing roof is extensively damaged, reaching the end of its lifespan or no longer economical to repair.
What materials can be used for a new roof? +
The right materials depend on the property and roof design. We can advise on suitable tiles, slates and roofing systems for your project.
How long does a new roof installation take? +
Timescales vary depending on the size and complexity of the roof, but we will explain the expected schedule before work begins.

Guttering

Do you repair and replace guttering? +
Yes. We carry out gutter repairs and replacements to help ensure rainwater is directed safely away from your property.
What are the signs that guttering needs replacing? +
Common signs include leaks, cracks, sagging sections, overflowing water and guttering that has become detached from the property.
Can damaged guttering cause problems with the property? +
Yes. Poorly functioning guttering can allow water to run down walls and contribute to damp, staining and damage to exterior surfaces.

Chimney Repair

What chimney repairs do you carry out? +
We carry out chimney repairs including repointing, leadwork, repairs to damaged masonry and work around chimney stacks to help prevent leaks.
How do I know if my chimney needs repairing? +
Warning signs can include loose mortar, cracked brickwork, damaged flashing, water ingress or visible deterioration around the chimney stack.
Can chimney problems cause roof leaks? +
Yes. Damaged flashing, pointing or masonry around a chimney can allow water to enter the roof and surrounding structure.

Roof Replacement

How do I know if my roof needs replacing? +
Frequent leaks, widespread damage, deteriorating materials and repeated repairs can all indicate that replacement may be more practical than further repair work.
Can you replace an old roof completely? +
Yes. We can remove the existing roofing materials and install a complete replacement roof using suitable modern materials and techniques.
Is roof replacement disruptive? +
Some disruption is unavoidable, but we plan the work carefully and aim to keep inconvenience to a minimum throughout the project.

Roof Cleaning

Why should I have my roof cleaned? +
Roof cleaning can remove built-up moss, algae and debris, improving the appearance of the roof and helping keep drainage routes clear.
Do you remove moss from roofs? +
Yes. We can carefully remove moss and organic growth from suitable roofing surfaces without relying on aggressive cleaning methods.
Can roof cleaning damage tiles? +
Roof cleaning should always be carried out using methods appropriate for the roof material and condition to minimise the risk of damage.

Commercial Roofing

What types of commercial properties do you work on? +
We provide roofing services for a variety of commercial and business properties, from smaller premises to larger roofing projects.
Do you carry out commercial roof repairs? +
Yes. We can inspect and repair leaks, damaged roofing materials and other common issues affecting commercial roofs.
Can you replace a commercial roof? +
Yes. Where a commercial roof is beyond economical repair, we can advise on suitable replacement options and carry out the required work.

Customer Reviews

See What Our Clients Are Saying

Excellent in Every Way 5 stars

We had Global Roofcare Ltd replace the facia boards, sofits and barge end plus put in new roof verges and redo the flat dormer roof and re-fix the ridge tiles. They were excellent in every way. They tidied up beautifully at the end of every day’s work and were polite and respectful. I am very happy with the work. It involved a complete removal of the old facias and replacement with new plastic facias.

Friendly, clean and tidy 5 stars

Mark & his team were amazing & so quick at responding to our needs. We’d moved in to our new (old) house some 5 months ago & were woken at 2am with drips of water coming through our bedroom ceiling. Mark & his team were with us for 4 & a bit days fitting a brand new roof and our roof has been well & truly christened now with all the rain. We are safe, snug & dry now for the foreseeable. Thank you.

5 Star Service 5 stars

5 star service from this company from start to finish. Just had our garage roof repaired as been leaking for a while. Mark came out gave us a quote which we were happy with. All lead taken off and replaced then sealed. We’re really pleased with the results. Great after service with Global have recommended to a few friends and family who have used them too. Thanks again from a satisfied customer.

Fantastic Company 5 stars

I can’t recommend this company highly enough. They get back to you when they say they will, they turn up when they say they will and the guys doing the job were super polite and tidy. An excellent repair was done to my roof and no more leaks. Happy days!

Very Pleased 5 stars

From initial contact for quotation through to completion of the works, this company and its people have been professional, friendly, ready to recommend and advise on all aspects of the works. We had total confidence in them and they have produced a very high quality job. We are very pleased.

Reliable and Friendly 5 stars

A good quality job completed in the time frame suggested, reliable and friendly workman who considerate out request for the best possible finish.

Hardworking 5 stars

We were badly let down by another trader and so contacted Mark at relatively short notice. This was a job excellently carried out, the workmen were punctual, hardworking, polite and extremely helpful. We are delighted with the result.

Delighted 5 stars

I’m delighted with the service I’ve had from Mark at Global in Chichester especially as the two previous well known Chichester companies completely failed to deliver. Mark identified why the two previous repairs had failed and told me exactly what would be required to sort it long term. He also promised if there were problems he would return to repair it. Such a relief after the 2 previous companies had bodged it despite having websites and advertising their experience and then refusing to return when their ‘fix’ failed!

Looks Great 5 stars

Transformed my tired looking bungalow by replacing all the fascia and guttering to a very high standard. Bungalow now looks great. Mark and his team kept the site clean throughout the process and no mess was left on completion.

Extremely Professional 5 stars

So impressed with this company! Recommended to us by a neighbour who had the same work carried out a few years ago. Excellent workmanship, extremely professional and the workers were so polite and friendly. When the job was complete they made sure everything was tidy and that we were 100% happy with the job.

Very Satisfied 5 stars

Very professional work on the roof of our bungalow and replacing our gutters, soffits and fascias with new PVC. Pressure cleaned the roof tiles and removed moss. Tiles came up like new and the neighbours have commented how good it looks. Sprayed a growth inhibitor to stop regrowth but won’t be able to tell the effectiveness of this until a couple of year’s time. Also fixed ridge tiles which were loose. Very satisfied with outcome. Cleaning the roof was very messy but they put down plastic sheeting and cleaned up well and left things tidy at the end of each day.

He knows roofs for sure 5 stars

We had a loose tile and 2 ridge repairs would highly recommend Mark and the team. Good communication and quick turnaround. Guys were tidy and helpful. Mark is very knowledgeable and we were reassured by his professionalism. He knows roofs for sure.

What We Do

Our Roofing Services

Global Roof Care provides a complete range of professional roofing services for homes and businesses. From new roofs and roof replacements to repairs, maintenance and specialist roofing work, our experienced team is committed to delivering reliable, long-lasting results and a high standard of workmanship on every project.

How It Works

Our Clear and Reliable Roofing Process

Contact Icon

Start With a Quick Conversation

Contact our team and let us know what you need help with. Whether it is a leak, damaged roof, replacement roof or general roofing work, we can arrange a suitable time to visit and take a closer look.

Plan Icon

Clear Advice With No Guesswork

We will assess the condition of your roof, explain what work is recommended and provide a straightforward quotation. You will know what is involved before any work begins.

Execution Icon

Professional Work From Start to Finish

Once you are happy to proceed, our team will complete the work carefully and efficiently using suitable materials and proven roofing methods, leaving the property clean and tidy when finished.

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